This day the iconic Sprint offer more useless banter and time wasting, I send an email which details the usual results of the phone call to Menafield. Not a full second after the send command an email appears from Sprint outlining the account being sent to collections.

I call the 800 number shown in the email to confirm they will also throw the ETF fees in and why it isn't included in the payment total owing. This poor kid tells me he has NO idea what CPNI is related to, I inform him of current events which are way over his head and he still politely inquires as to when I plan to restore account services...

Almost choking with laughter I lay out the numerous reasons of whats going on and ask him to consider the fact his position at sprint as being something he may not be proud of, he almost chuckled and we left it as that. Gotta love these young uns these days when they do finally get some info they didnt know of about the people they work for and trust. Imagine you found out your employer is a thef and liar? what would you do?